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Frequently Asked Questions
When will my Leads be Delivered?
You will receive your leads within 24 hours, (a bit longer over the weekend). If you have not received your leads within 72 hours of your purchase, please contact us.
If you have not received your leads, and you haven't been contacted by us via email... it could be a problem with your email filter or your mailbox is too full. Please make sure you can receive email from: info@national-leads.com
Learn how to "Whitelist" our email to insure you receive your leads from us.
How are your VemmaBuilder Pre-Enrollees generated?
We have partnered with some of the largest advertising and traffic networks on the Internet. Prospects see one of our lead generation pages and fill in the form if they are interested in an online business opportunity. After filling in the form the Prospect is delivered Real-Time to you.
Below are a few samples (out of hundreds) of our lead capture pages:
Do you have monthly autoship or auto renewals?
All leads are one-time only purchases, unless you specifically choose to receive leads through our leads autoship. Many companies make autoship automatic, hoping you will forget to cancel and charge you for more leads. With National-Leads, autoship is optional only, and is never a requirement for leads purchases.
The benefits of autoship are to save money on your order, and to put your recruiting and business building on automatic pilot.
Do you Replace Bad Leads?
We have found that the simplest way to cover invalid leads is to give all orders 10% more leads. This means less administration on your part and ours, rather than having to check each lead that has been reported invalid. This ultimately keeps our costs down, which in turn keeps the cost of leads lower.
All real time pre-enrollee leads receive a 10% overage to account for any invalid leads you may come across.
We do not replace bad email addresses.
It says my order is "Suspended." What is that?
When an account becomes suspended, it is usually because we are trying to send leads to Vemmabuilder, but they have their system temporarily shut down while they are doing a back up or resetting their server, or something like that.
When our system tries to send a lead, and it cannot, it comes up as "suspended" — that way we don't try to keep sending leads when their system is down.
Here is what you need to do:
- Login to your account: Customer Login
- Click on the blue tab that says "Support"
- Click on the button that says "Creat Support Ticket"
- Type a quick note that says your account is suspended.
This goes straight to our tech dept. and they will reset your account.
How can I pause/unpause my leads?
Your leads can be paused by logging into your Leads Control Panel. Simply log in and click on the "Orders" tab. You can then pause your leads to stop delivery. Reverse the process to un-pause your leads.
How can I slow down or speed up my leads?
You have full control over your daily lead flow. Go to your Leads Control Panel and log in. Simply log in and click on the "Orders" tab. You can then change the number of leads you want to receive daily.
Do you offer Free Samples of Leads?
We no longer offer free samples of leads. A small sample of leads is not going to give you an accuarate representation of the overall quality of our leads. That is why we have created "entry level price points" for our pre-enrollee leads packages (25 leads). This helps eliminate or minimize your financial risk as you test our leads. Just as we spend money as we test market our business in a professional way, we expect the same of our customers.
Do you offer a Guarantee?
No. In standing behind the quality of our leads, we have created "entry level price points" for our pre-enrollee leads packages (25 leads). This helps eliminate or minimize your financial risk as you test our leads. As Clint Eastwood said, "If you want a guarantee, go buy a toaster."
Do you offer refunds?
We do not offer refunds. All sales are final. Please refer to our Terms of Service for more information.
Other Questions?
Of course if you have other questions, feel free to contact our customer service by email, Live Chat in the upper left corner of this page, or by phone.
866-390-3100
Monday - Friday
9:00 a.m. - 5:00 p.m. EST
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